Solutions Consultant - Job from Computershare Communication Services (CCS) in Melb - Port Melbourne

Position title: Solutions Consultant
Job Number: 917176
Work type: Full time
Location: Melb - Port Melbourne

Computershare Communication Services (CCS) helps 10,000 companies around the world communicate with their key stakeholders – from their customers, employees, shareholders and intermediaries. To enhance customer loyalty, business growth, cash flow and meet compliance obligations, among other objectives - our clients rely on stakeholder communications to reach their target audience. Typically, these represent a significant investment - one that we optimize using simple, integrated solutions that streamline processes and tap into market intelligence.

Our office based in Port Melbourne has an exciting new permanent opportunity for a Solutions Consultant to provide pre-sales, product, business process and technical leadership to sales teams, channel partners and superannuation clients, chiefly through designing, articulating and pricing Superannuation Clearing House and e-Rollover solutions.

This role will also involve analysis of legislation, client and market needs in order to proactively contribute to technology roadmaps and product commercialisation.

Key Responsibilities include:
    Influencing the outcome of sales proposals through the design and the articulation of customer specific solutions.
    Complete financial models and price strategically such that revenue and profit are maximised by understanding client core systems, business strategy, competitor pricing, and solution value.
    Become a trusted advisor to internal stakeholders and external clients, demonstrating innovation, and differentiating Computershare's superannuation solution capabilities.
    Solutions include, but are not limited to, SuperStream compliant superannuation clearing house and e-rollover solutions, digital mailroom, web form and on-boarding solutions.
    Analyse legislative, customer and market needs and proactively contribute to the Computershare go-to-market strategy and technology roadmap through the creation of business cases and functional requirements for new products and functional enhancements.
    Contribute to the collection, documentation and analysis of business requirements and implementation decisions.
    Provide leadership and direction to technical teams.

The ideal candidate will have:

    Excellent communication skills – being able to make complex issues easy to understand, and the ability to articulate the benefits of our solutions.
    Technical understanding of SuperStream and the ability to apply them to our customer's needs through current state analysis and documenting business processes.
    Financial, presentation and written capabilities to contribute to pricing and sales proposals.
    Flexibility in style to work with different stakeholders with varying degrees of experience, capability and seniority.
    Demonstrated ability to plan, manage and provide strategic direction and leadership for large and complex projects.
    Sensing what is important to the client, uncovering their business needs and drivers.

What We Offer

    The opportunity to work for a large global corporation (over 14,000 employees) and the opportunity for career progression
    Great discounts and benefits across from companies like Apple, Microsoft, NIB, Optus, Fitness First and Genesis and access to our Employee Share Plan
    A wide variety of internal training courses supported by our Learning and Development team
    A supportive working environment, with friendly peers and management
    Free On-site parking

For more information relating to this position, please contact Thai Ngo on 03 9415 5271 or to apply, click on the apply button and follow the application process.

Computershare may conduct a criminal background check on applicants subject to current legislation.

Apply directly: http://careers.computershare.com/jobDetails.asp?sJobIDs=917176&lWorkTypeID=&lLocationID=5370%2C5371%2C5372%2C5373%2C5374%2C5375%2C5376%2C5377%2C7167%2C8368%2C8369&lCategoryID=&stp=AW&sLanguage=en
Application Closing date: 7 Feb 2014 11:55pm Aus. Eastern Standard Time

Read more »

Sales Director - job at Computershare in Sydney - CBD

Position title: Sales Director
Job Number: 917505
Work type: Full time
Location: Sydney - CBD

About us: Computershare provides an extensive suite of products and services and is a market leader in the Share Registry industry. In this newly created role you will be reporting to and working closely with the Managing Director to drive the growth nationally of Computershare's Investor Service Business. You will be required to seek and pursue new business opportunities within two primary sources; new listings i.e. Initial Public Offerings (IPO's) and Mergers & Acquisitions (M&A) and acquisition of new clients. This is an exciting opportunity to build and capitalise on Computershare's existing established portfolio in a dynamic and fast paced industry.

Your client base will include various intermediary groups as well as dealing with C level clients to win competitive corporate actions and attracting and actively pursuing listed entities currently not serviced by Computershare. As Sales Director you will also be responsible for educating influencers and decision makers of key accounts of Computershare's products and services and maintaining strong relationships with a view to providing targeted services where there is a gap or need in client accounts.

You will also be responsible for driving a sales culture throughout the CIS business and ensure relevant individuals across the various CIS sites follow through on their opportunities in order to assist in the growth of the business.

This role will suit a proactive and ambitious senior Sales professional with an established and proven Business Development background. Due to the nature of the industry, the role has an exciting combination of short and longer sales and bid cycles. As a result, a proactive approach to maintaining continued and extensive knowledge of Computershare and its competitors services would yield successes from your ability to act quickly upon opportunities but also utilise the existing knowledge of state based Relationship Managers for upcoming bids.

The successful candidate will ideally be from a Financial Services background with an existing and established knowledge of financial markets with a proven background in selling financial services of over $100k. Candidates with knowledge of Initial Public Offerings and Mergers & Acquisitions and tertiary qualifications will be highly regarded. This role has a need for strong sales organisation skills, strategic thinking, negotiation skills, interpersonal skills and self-motivation.

Flexibility is required as there may be some national travel due to the nature of the role.

This role is a fantastic opportunity to join a market leading organisation to build and expand upon your career. Your success and efforts will be well recognised and rewarded in a company that values and encourages development and innovation and as such provides, study support for approved external courses, salary packaging and participation in employee share plans.

For further information about this role, please contact Sabrina Ko on 02 8234 5014 or to apply, please click on the 'Apply' button below and follow the application process.

Computershare may conduct a criminal background check on applicants subject to current legislation.

About Computershare

Computershare (ASX:CPU) is a global market leader in transfer agency and share registration, employee equity plans, proxy solicitation and stakeholder communications. We also specialise in corporate trust, mortgage, bankruptcy, class action, utility and tax voucher administration, and a range of other diversified financial and governance services.

Founded in 1978, Computershare is renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the world's leading organisations use us to streamline and maximise the value of relationships with their investors, employees, creditors and customers.

Computershare is represented in all major financial markets and has over 14,000 employees worldwide.

Apply directly from ; http://careers.computershare.com/jobDetails.asp?sJobIDs=917505&lWorkTypeID=&lLocationID=5370%2C5371%2C5372%2C5373%2C5374%2C5375%2C5376%2C5377%2C7167%2C8368%2C8369&lCategoryID=&stp=AW&sLanguage=en
Application Closing date: 12 Feb 2014 5:00pm Aus. Eastern Standard Time

Read more »

Test Lead - Job from Computershare Technology Services in Melb - Port Melbourne

Position title: Test Lead
Job Number: 909101
Work type: Full time
Location: Melb - Port Melbourne
About the organisation:  Computershare Technology Services, part of the world's largest share registry, provides global technology and infrastructure support for existing Computershare proprietary software together with a full range of development services for new products. We underpin Computershare's total service package through creative technology applications that are deployed at all stages of the financial market cycle.

An opportunity exists for a Test Lead to join the Computershare Technology Services' Communication Services team at the Port Melbourne office. The Test Lead is required to assume responsibility for all phases of testing and the management of the testing activities within a development project.

The Position.

This is an interesting and challenging role which will see you responsible for:

    Prepare Overall and Test Plan.
    Contribute to a detailed test schedule
    Test status reports
    Prioritisation and allocation of testing tasks
    Liaising with stakeholders ensuring the testing for projects progresses smoothly
    Production and approval of all testing deliverables and achievement of testing milestones during the project

The Candidate.

The successful candidate will have the following skills and attributes:

    Test management of projects involving multiple testing phases
    Scheduling and estimating efforts for all test activities
    Understanding and management of the defect management process
    Managing and reporting of test phases/activities
    Strong leadership and people management skills coupled with skills in communicating
    Planning / Preparation and Execution of test cases
    Creates and maintains traceability matrix
    Experienced in managing a small team of testers
    Strong defect management experience
    Management of System / Integration Test phases
    Experience in developing Test Plans
    Sound application of Microsoft and HP software development tools (Microsoft Team Foundation Server; MTM and HP Quality Centre)
    Strong communicator in both formal and informal settings
    Ability to work with other teams to resolve / troubleshoot system/application issues
    Structured, methodical approach to problem solving
    Ability to work autonomously and be self-motivated

The Following are advantageous:

    Experience in Test Strategy development
    Good knowledge of project management disciplines
    Knowledge of Financial Systems concepts and workflow
    ISTQB Certification
    Exposure to non-functional test phases

Computershare (ASX:CPU) is a global market leader in transfer agency and share registration, employee equity plans, proxy solicitation and stakeholder communications. We also specialise in corporate trust, mortgage, bankruptcy, class action, utility and tax voucher administration, and a range of other diversified financial and governance services.

Founded in 1978, Computershare is renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the world's leading organisations use us to streamline and maximise the value of relationships with their investors, employees, creditors and customers.

Computershare is represented in all major financial markets and has over 14,000 employees worldwide.

At Computershare, our brand promises are: Certainty, Ingenuity and Advantage.

These promises complement the drivers of openness, honesty, pride and teamwork that we look for in all our employees, and are the drivers behind our commitment to service excellence.

For more information about the company, visit www.computershare.com

For further information about this role, please contact Thomas Koola on (03) 9415 5057 or to apply, please click on the 'Apply' button below and follow the application process.

Computershare may conduct a criminal background check on applicants subject to current legislation

Apply from here: http://careers.computershare.com/jobDetails.asp?sJobIDs=909101&lWorkTypeID=&lLocationID=5370%2C5371%2C5372%2C5373%2C5374%2C5375%2C5376%2C5377%2C7167%2C8368%2C8369&lCategoryID=&stp=AW&sLanguage=en
Application Closing date: 14 Feb 2014 11:55pm Aus. Eastern Standard Time

Read more »

Automation Test Analyst - Job at Computershare in Melb - Abbotsford

Position title: Automation Test Analyst
Job Number: 910300
Work type: Full time
Location: Melb - Abbotsford

Computershare has an opportunity within the Global Operations Technology team for an Automation Test Analyst. The Operations Technology Team develop a suite of global enterprise solutions for managing the complex transaction requirements of Computershare clients including a data capture system, a workflow system, an integrated call centre system, a document depository and an archive system.

The successful applicant will be replacing a key automation resource. He/she will provide automation testing expertise and will be the custodian of existing automation scripts and framework.

Key responsibilities include:

    Understanding, following and extending the 'Automation Test Process Framework' in place
    Identifying the applications / functional areas suitable for test automation
    Creation and maintenance of automated regression test scripts
    Sharing of automation knowledge with other team members
    Test management, analysis and reporting
    Development of test data from existing test cases
    Liaising with the Test Team Lead on status and completion of product release based work

To be considered for this role you must have:

    Proven experience in C#
    Software testing experience in testing Windows based applications
    Intermediate- advanced level knowledge of Selenium based frameworks
    Intermediate level knowledge of Coded UI based frameworks
    Experience creating and maintaining automation test scripts
    Experience using QC / MTM as a test management tool
    Ability to adhere to software development processes and procedures
    A tertiary IT related qualification and ISTQB Foundation certification will also be well regarded
    Strong analytical and problem solving ability

What we can offer you:

    The opportunity to work for a large global corporation (over 12,000 employees) and one of Victoria's largest software houses
    The opportunity to work at the Global Headquarters of Computershare in Abbotsford
    A great working environment, based on the Yarra River in Abbotsford with easy access to parks and to many bicycle and walking paths
    Professional environment in an informal atmosphere with a Flat structure
    Growth within the team and the greater technology division
    Collaborative and supportive culture – Open planned site with no offices
    An on Site Gym and Cafe
    Close to Public Transport and Parking

Computershare (ASX:CPU) is a global market leader in transfer agency and share registration, employee equity plans, proxy solicitation and stakeholder communications. We also specialise in corporate trust, mortgage, bankruptcy, class action, utility and tax voucher administration, and a range of other diversified financial and governance services.

Founded in 1978, Computershare is renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the world's leading organisations use us to streamline and maximise the value of relationships with their investors, employees, creditors and customers.

Computershare is represented in all major financial markets and has over 12,000 employees worldwide.

Computershare Technology Services, part of the world's largest share registry, provides global technology and infrastructure support for existing Computershare proprietary software together with a full range of development services for new products. We underpin Computershare's total service package through creative technology applications that are deployed at all stages of the financial market cycle.

At Computershare, our brand promises are: Certainty, Ingenuity and Advantage.

These promises complement the drivers of openness, honesty, pride and teamwork that we look for in all our employees, and are the drivers behind our commitment to service excellence.

For more information about the company, visit www.computershare.com

For more information relating to this position, please contact Thomas Koola on 03 9415 5057 or to apply click on the apply button and follow the application process.

Computershare may conduct a criminal background check on applicants subject to current legislation.


Apply directly Here: http://careers.computershare.com/jobDetails.asp?sJobIDs=910300&lWorkTypeID=&lLocationID=5370%2C5371%2C5372%2C5373%2C5374%2C5375%2C5376%2C5377%2C7167%2C8368%2C8369&lCategoryID=&stp=AW&sLanguage=en
Application Closing date: 14 Feb 2014 11:55pm Aus. Eastern Standard Time

Read more »

Developer - Job at Computershare (ASX:CPU) in Melb - Port Melbourne

Position title: Developer
Job Number: 913123
Work type: Full time
Location: Melb - Port Melbourne

    The opportunity to work for a large global corporation (over 12,000 employees) and the opportunity for career progression
    Permanent Full-time opportunity within the creative Computershare Technology Services Global Team at Port Melbourne
    Excellent professional development opportunities

We are looking to extend our current development team within Computershare Communication Services with three additional developers to join our innovative Port Melbourne site. This permanent full-time opportunity will allow you to combine your interests in both programming as well as client interaction.

Brief Background

Computershare (ASX:CPU) is a global market leader in transfer agency and share registration, employee equity plans, proxy solicitation and stakeholder communications. We also specialise in corporate trust, mortgage, bankruptcy, class action, utility and tax voucher administration, and a range of other diversified financial and governance services.

Founded in 1978, Computershare is renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the world's leading organisations use us to streamline and maximise the value of relationships with their investors, employees, creditors and customers.

Responsibilities

    Analyse solutions, manipulate and render client data to produce output for various media and communication channels, including hard copy and electronic communications.
    Providing maintenance and support in a fast paced, dynamic environment and the delivery of solution.
    May be required to do rostered after hour support, peer reviewing and job estimating.

Skills required

    University degree in Information Technology, Information Systems, Computer Science and/or related discipline.
    Programming experience essential (1-2 years), preferably in Perl, C is well regarded
    Possess and display a positive, flexible, enthusiastic attitude and strong work ethic, be self-motivated, proactive and a capable of working in a team or independently.
    Strong technical skills, with an analytical and systematic approach to solving problems.
    High level of written and verbal communication skills (essential).
    Possess the ability to work well under pressure, maintaining professionalism and a focus on quality.
    Customer Focused attitude.

For further information about this role, please contact Mina Lim on (03) 9415 5316 or to apply, please click on the 'Apply' button below and follow the application process.

Computershare may conduct a criminal background check on applicants subject to current legislation.

Apply directly here: http://careers.computershare.com/jobDetails.asp?sJobIDs=913123&lWorkTypeID=&lLocationID=5370%2C5371%2C5372%2C5373%2C5374%2C5375%2C5376%2C5377%2C7167%2C8368%2C8369&lCategoryID=&stp=AW&sLanguage=en
Application Closing date: 27 Jan 2014 5:00pm Aus. Eastern Standard Time

Read more »

Credit and Collections Manager - Job at Serviceworks Management in Melb - St Kilda Rd

Position title: Credit and Collections Manager
Job Number: 917496
Work type: Full time
Location: Melb - St Kilda Rd

Serviceworks Management, a Computershare company, is a rapidly growing services business with close to 600 staff. We're specialists in the delivery of high value services to Utilities organisations across Australia including Consulting, Solutions Development and Customer Management services.

An exciting new opportunity based in our St Kilda office for a Credit and Collections Manager has arisen. This position is responsible for the design, development and execution of Serviceworks credit and collections strategies and standard operating procedures. This role is also responsible for leading and managing the credit and collections function and teams in order to maximise revenue collection for our clients, reduce the risk of preventable bad debt, deliver business best practice approaches and foster a high performing, high engagement culture.

Reporting to the General Manager of Operations, this role will champion the 'Serviceworks Way' for credit and collections, supporting the business development team to win new business in the credit and collections space and being the subject matter expert in credit and collections for Serviceworks global operations. This role is also responsible for keeping the Serviceworks business abreast with the latest technologies, methods and practices capable of delivering industry leading performance in the areas of Days Sales Outstanding (DSO), aged debt, bad debt write-offs, bad debt to revenue,  disconnections, hardship management and collections effectiveness.

Key responsibilities include:

    Develop and implement agreed KPIs with clients.
    Provide daily and monthly management reporting on the activities of the department and performance reporting for clients.
    Undertake analysis and provide reporting on key drivers that impact on collection performance.
    Design, develop and deliver the Serviceworks Way strategy for credit and collections.
    Manage a team of Credit & Collections staff and provide positive leadership and direction for staff.
    Conduct regular team meetings (minimum once a month).
    Manage the costs of the Credit & Collections team.
    Provide management advice and reporting to General Management and Finance regarding any abnormal costs or budget variances.
    Identify and deliver productivity initiatives capable of driving down cost to serve, cost to collect and staff to customer ratios.
    Proactively and effectively manage client expectations and provide expert advice to ensure harmonious outcomes for both Serviceworks and the clients respective businesses.
    Ensure credit & collection policies and procedures are documented and kept up to date.
    Ensure staff training refresher programs are conducted regularly.
    Undertake regular internal audits to ensure compliance to policies and procedures.
    Ensure the Credit & Collections team comply with all relevant Acts and Regulations in relation to the collections process and the disconnection of supply.
    Implement a continuous improvement program to improve productivity, reduce functional cost to serve and reduce average handling times (AHT).
    Develop business cases to justify any business process improvements or proposed system changes.
    Manage complex and escalated customer issues and complaints.
    Proactively seek and implement opportunities to increase revenue or margin from existing client contracts.
    Provide expert credit & collections input into new business development opportunities.
    Play a lead role in any system change requests including sign-off of Scope, Business Requirements Specifications and User Acceptance Testing.

To be successful in this role you must have:

    Extensive experience in leading large credit & collections teams in high volume transaction processing environments within a similar industry.
    A strong, demonstrable background of success in debt collection for a business or businesses across a range of debt profiles.
    High level verbal and written communication skills.
    High level presentation skills with the ability to clearly articulate key messages to stakeholders /audience.
    Experience in operation of large complex customer billing systems.
    Formal qualifications in Credit Management and membership to relevant Credit Associations.
    Detailed knowledge and experience in customer service, customer billing and payment processing.
    Experience in contract management of third party debt collection agencies including tier 1 and 2 mercantile referral agencies.
    Experience in managing credit or similar functions in an outsourced environment desirable.

What We Offer

    The opportunity to work for a large global corporation (over 14,000 employees) and the opportunity for career progression
    Great discounts and benefits across from companies like Apple, Microsoft, NIB, Optus, Fitness First and Genesis and access to our Employee Share Plan
    A wide variety of internal training courses supported by our Learning and Development team
    A supportive working environment, with friendly peers and management

For more information relating to this position, please contact Thai Ngo on 03 9415 5271 or to apply, click on the apply button and follow the application process.

Computershare may conduct a criminal background check on applicants subject to current legislation.

| CERTAINTY | INGENUITY | ADVANTAGE |

Apply Directly Here: http://careers.computershare.com/jobDetails.asp?sJobIDs=917496&lWorkTypeID=&lLocationID=5370%2C5371%2C5372%2C5373%2C5374%2C5375%2C5376%2C5377%2C7167%2C8368%2C8369&lCategoryID=&stp=AW&sLanguage=en
Application Closing date: 22 Jan 2014 11:55pm Aus. Eastern Standard Time

Read more »

Development Analyst, Job from GRM International in Brisbane, Australia

Position title: Development Analyst
Organization: GRM International
Country; Australia
City: Brisbane, Australia
Office: GRM Brisbane

Development Analyst – based in Brisbane
    Career opportunity in international development
    Data mining & consultancy
    Pivotal to our future growth

GRM International, Futures Group and Effective Development Group comprise the GRM Futures Group of global development solutions providers, which have a joint focus on partnering with institutions, governments, and businesses worldwide to improve people's lives. Our group's continued success is based on insight drawn from our combined decades of experience managing successful development projects worldwide, tenacity with an unwavering focus on results, and partnerships with people and institutions who are critical for sustainable change.

Our continued growth has created an outstanding career opportunity for a Development Analyst in Brisbane, Australia.

Purpose of Position

The job holder is expected to support and assist the EDG Economist in designing and implementing monitoring and evaluation and research activities to further the mission and achieve the organizational goals of the Effective Development Group (EDG).

Primary responsibilities include, but are not limited to:

Primary responsibilities will revolve around research & consultancy initiatives focussed on aid effectiveness and effective development assurance.

    Support and undertake internal and primary research assignments for EDG/GRM/Futures, including operational research into all business practices and publish findings;
    Work with EDG Economist to map effectiveness indicators in relation to the Millennium development goals, the post 2015 development agenda as well as key donor strategic goals;
    Support and write technical papers and guidance notes on key thematic areas;
    Conduct and participate in internal consultancy assignments undertaken by EDG.
    Assist in developing standardised methodologies and tools in the areas of planning, monitoring and evaluation for development interventions with an aim to publish findings;
    Support planning, monitoring and evaluation activities on GRM/Futures and EDG contracts;
    Assist in conceptualizing and writing programme and evaluation designs and methodologies to support the business development process;
    Participates on bids as an adviser as selected and accepted by the client.
    Undertake Development audits;
    Assist in organising EDG Conferences, workshops and seminars;
    Coordinate and act as secretariat for the EDI Technical Working Group (TWG.)

Minimum education and experience required

    Relevant bachelor's degree; master's degree (preferred)
    Total minimum of 3 years relevant work experience on development projects
    Knowledge and experience of M&E
    Excellent research, analytical and writing skills
    Ability to conceptualize and write a bid proposal or project report
    Sound business development and Client Relationship Management skills
    Financial acumen and the ability to interpret and analyse financial reports

This role is suited for candidates based in Brisbane and will not attract mobilisation/relocation assistance. Applicants must have eligibility to work and live in Australia.


How to Apply
Interested? Please submit your CV through the GRM International Careers Page ( http://www.grminternational.com/jobs). Please email joshua.best@grminternational.com for any inquiries regarding this opportunity.

Notification : In October 2011 GRM International and the Futures Group merged to become a major global force in development with approximately 90 current projects operating in more than 60 countries, and $225 million in revenue. The combined group has a multi sectoral focus, more diverse technical offerings and a wider geographic reach. We aim to be a world leader in everything we do whilst meeting the highest professional and ethical standards. By exceeding our clients' expectations and creating value for them, we will create value for our shareholders and employees. To achieve this, we need consistent and sustainable growth.
Apply From here: http://grminternational.force.com/Careers/ts2__JobDetails?jobId=a0I9000000BdcpPEAR&tSource=
Application Closing Date: Friday, 24 January 2014

Read more »

Lead Transport Specialist, Job at World Bank in Sydney

Position title: Lead Transport Specialist
Organization: World Bank
Country: Australia
City; Sydney, Australia
Office: World Bank Sydney

Background / General description:
Regional Context
The East Asia and Pacific (EAP) Region presents a dramatic illustration of the global dynamics, opportunities and risks of the 21st century. After making the fastest progress in growth and poverty reduction of any region around the world in the last fifteen years, some countries in the region - such as Mongolia - are poised to become middle-income, and some are preparing to join the small group of high-income countries. Such a rapid transformation is leading to the largest shift in rural-to-urban population in human history, generating rising inequality within and across countries, leaving individuals and regions behind in the dash for prosperity.

Meanwhile, the uncertainty in the advanced economies clouds the prospects for countries across the region which are being forced to adjust to changed growth and development prospects while addressing evolving impacts on macroeconomic stability, employment and poverty.

EAP comprises of more than 20 countries, including China, several MICs, LICs, and fragile states (EAP has the second highest number of fragile states amongst all the Bank regions). The Region is characterized by generally rapid growth, both sophisticated and low capacity borrowers, and some highly dynamic sectors. At the same time, EAP countries are faced with weak governance environments. The Bank's program in EAP is multi-faceted and has grown rapidly in recent years: lending in FY13 exceeded $6 billion; the portfolio consists of nearly 300 operations for about $30 billion; and the TF program is significant (with a portfolio of about $4.3 billion). EAP consists of over 800 staff with 20% in Washington and 80% based in the country offices in the six CMUs.

Department Context

The Sustainable Development (SD) Department covers Infrastructure (transport, energy, urban/water and sanitation); Social, Agriculture and Rural development; and Environment and Natural Resources Management. The Department accounts for a substantial part of East Asia's overall business. Overall, SD is responsible for:

    delivery of about 50 operations per year, amounting to about $4-5 billion annually;
    an active dialogue on regional issues, such as climate change, urbanization and decentralization, and huge demand for efficient infrastructure development;
    about 160 active projects in the portfolio, amounting to around $16 billion;
    about 220 regular staff.

    A key characteristic of the Bank program in the region is a high level of decentralization. About 60% of staff is located in the field, and about 45% of operations are managed and led from the field. The underpinning of this decentralization rests on four main pillars:
    better integration at the field level to provide greater synergies and integrated responses;
    a decentralized management structure supported by regional and global knowledge;
    provision of faster responses and management decisions to our clients; and
    the need to reposition ourselves in the region given the large urbanization and decentralization trend in almost all countries, the need to incorporate better environment dimensions of the fast growth rates and huge demand for infrastructure, and the need to better deal with governance issues and growing income disparities between urban centers and rural areas and lagging regions.

    To address this high level of decentralization, SD's Management Team is headed by a Sector Director at HQ, seven field based Sector Managers responsible for the client interface in Indonesia (two, of which one is the SM for SDV), Vietnam, China/Mongolia, Australia/Pacific, Philippines, Thailand/Cambodia/Lao PDR/Malaysia/Myanmar, and three HQ based sector managers responsible for the corporate interface grouped around platforms of engagement, and organized around thematic lines, as in the rest of the Bank.

    Unit and Country Context

    The Pacific Islands Countries (PICs) comprise a region uniquely identified by its dispersion, remoteness and small populations. A consequence of dispersion, remoteness, and small populations is increased vulnerability to economic isolation and external shocks. Well-performing maritime and aviation sub-sectors are vital for the connectivity and access required to facilitate overseas employment, health and educational opportunities, tourism sector growth, intra-regional integration and trade with neighboring larger economies. Well-maintained and climate resilient roads are important for ensuring domestic economic growth and intra-island connectivity in a region vulnerable to climate change.

    In this context, the Bank provides essential support to the PICs with project implementation and support. The Bank is supporting the design and implementation of a Regional Pacific Aviation Investment Program (PAIP) which finances priority infrastructure investments as well as regulatory reforms and capacity building for sector oversight, airports and air traffic control systems, and technical advice on a variety of topics. In the maritime sub-sector, the team has launched a regional ESW supporting safe, efficient and sustainable maritime transport systems in the Pacific which will be used as a platform to structure a regional operation modeled on the PAIP. In the roads sub-sector, the Bank has a long and successful history of financing relatively large-scale civil works projects in select countries, with strong emphasis in strengthening roads' resilience to climate change and disasters and in introducing performance based contracting and other innovative asset management practices to improve maintenance practices. Finally, the Bank is using its technical as well as its convening powers to support countries on a variety of topics including structuring x-sector and/or x-country regulatory entities, designing sector-wide approaches that encompass policy development and institutional and regulatory reform, and identifying and implementing forms of private participation adapted to the local context.

    Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 3 year term appointment.

  Duties and Accountabilities:



The primary duties of the assignment will be to:

    Lead the transport practice in the Pacific, assuming responsibility for the preparation of new operations, the supervision of existing operations (ensuring adoption of optimal technical solutions adapted to the local context, managing fiduciary and safeguards responsibilities, and ensuring compliance with the Bank guidelines in the provisions of loan/credit/grant agreements), and for the delivery of high quality AAA/ESW activities.
    Foster knowledge and learning exchanges between team members within the country office as well as within the department as a whole, helping to link teams with the Bank transport community of practice.
    Support capacity development in the pertinent implementing entities to design and implement enhancements to transport infrastructure and transport services and operations, and address potential social and economic externalities.
    Represent the Bank in International fora in the Pacific Region such as the Pacific Region Infrastructure Facility (PRIF).
    Stay abreast of key developments in road transport policy, planning, operations, management, governance, and financing, and in cross-cutting issues affecting the performance of the transport sector, such as: logistics, governance frameworks, environment, safety, social and health impacts, and gender issues.
    Mentor less experienced staff on technical and analytical design issues and on Bank policies and procedures.

Qualification/ Selection Criteria:
A Masters (or Ph.D.) in Civil/Structural/Transport Engineering.
    Minimum 15 years (with a Masters) of professional experience in the transportation sector, in at least 2 Bank regions with strong technical and operational skills as evidenced in a proven track record in the delivery of Bank analytical work and investment operations.
    Recognized as a leader of the Bank's Road transport practice.
    Very strong operational track record, with demonstrated ability to work on civil works design, contract procurement, and contract management and execution.
    Practical experience in carrying out feasibility analyses for specific road and air transport projects, and general experience in broader transport issues, with an understanding and the ability to work on policy, institutional, and financing aspects, contract management, and social and environmental requirements for the sector.
    Demonstrated experience in leading/managing a technical community of practice involving multiple donor partners.
    Strong client skills, with proven experience in providing quality policy and project advice to clients on transport issues, interest in transferring knowledge.
    Strong track record of publications in transport/infrastructure journals or specialized magazines.
    Highly Proficient in English (spoken and written).

    Competencies
    Knowledge and Experience in Development Arena - Influences the design and execution of major policy and/or research initiatives; conceives and promotes innovations in development policies, project design, organization and management to improve operational and sector work.
    Policy Dialogue Skills - Has a track record of conducting effective policy dialogue with country counterparts; communicates and defends difficult issues and positions to senior bank management and government officials.
    Integrative Skills - Possesses in-depth understanding of Bank resources in all areas of work in the network.
    Road Transport and in particular Highway Policy, Strategy, and Institutions. Viewed as an expert in road transport policies, strategies, institutions, and regulations. Capable of serving as a lead in representing the Bank internationally.
    Air Transport- Comprehensive understanding of transport policies, strategies, institutions, and regulations.
    Maritime Transport - Good understanding of transport policies, strategies, institutions, and regulations.
    Sector Dialogue - IL - Able to lead a broad dialogue with the client, including high-level officials, based on an understanding of the client's objectives and constraints.
    Operational Project Management - Demonstrates expert knowledge and understanding of project management tools & methodologies; ability to manage complex, multi-functional projects/programs including managing relationships with stakeholders & counterparties.
    Operational Policies Application to the Project Cycle (fiduciary, disbursement, safeguard and GAC policies) - IL - Possesses a thorough understanding of fiduciary, disbursement, safeguard and GAC policies; able to identify key issues, conduct objective evaluation of non-compliance, and devise recommendations to Bank management.
    Team Leadership - Demonstrates inspirational leadership combined with practical delivery of Bank initiatives; sought out to mentor other colleagues.
    ESW/TA - Leads through AAA work the analysis of key development issues; demonstrated ability to identify policy options that are underpinned by solid analytic work and that are attuned to specific country circumstances.
    Client Orientation - Translates insight into practice across disciplines, hierarchies, geographies and organizational units in service of clients.
    Drive for Results - Ensures successful implementation and delivery of key programs and projects, ensuring that outputs positively impact results.
    Teamwork (Collaboration) and Inclusion - Creates a team climate of practical and innovative action, facilitating collaboration between competing interests and stakeholders.
    Knowledge, Learning and Communication - Demonstrates command of all forms of communication and presents in a clear, objective and engaging manner in high-level settings; ensures knowledge is captured and shared in a variety of ways.
    Business Judgment and Analytical Decision Making - Serves as a trusted advisor to others on their decisions, ensuring optimal impact for clients.
 
Directly Apply Here: http://web.worldbank.org/external/default/main?pagePK=8454041&piPK=8454059&theSitePK=8453353&JobNo=140020&contentMDK=23158967&order=descending&sortBy=job-req-num&location=ALL&menuPK=8453611
Application Closing Date: Tuesday, 28 January 2014

Read more »

Human Resources Business Partner, Job at GRM International Brisbane, Australia

Position title: Human Resources Business Partner
Organization: GRM International
Country: Australia
City; Brisbane, Australia
Office: GRM Brisbane

    Career opportunity in international development
    Opportunity to influence departmental policies to cater to business needs

Due to expansion, an opportunity has been created in the Human Resources department. The HR Business Partner plays a vital role in supporting the business in human resources and employee relations activities for the business, ensuring legislation is adhered to and that personnel are used in the most effective manner for both the company and the employee.

You will demonstrate:
    Relevant HR or business related qualification
    5 – 8 years' experience in HR
    Working knowledge of multiple human resources disciplines
    Ability to make recommendations to effectively resolve problems or issues by using judgment that is consistent with standards practices, policies, procedures, regulation or government law.
    Ability to objectively coach employees and management through complex, difficult, and emotional issues.
    Ability to work autonomously with a flexible approach
    Demonstrated understanding of the confidentiality of discussions and records
    Detail oriented with strong analytical and organizational skills
    Excellent client management skills
    Problem solving skills
    Experience with an HRIS
    High level of professional credibility and integrity

This role is suited for candidates based in Brisbane and will not attract mobilisation/relocation assistance. Applicants must have eligibility to work and live in Australia.

How to Apply

To apply please email your resume to Kristine.deleon@grminternational.com with the subject: HR Business Partner - Brisbane.

In October 2011 GRM International and the Futures Group merged to become a major global force in development with approximately 90 current projects operating in more than 60 countries, and $225 million in revenue. The combined group has a multi sectoral focus, more diverse technical offerings and a wider geographic reach. We aim to be a world leader in everything we do whilst meeting the highest professional and ethical standards. By exceeding our clients' expectations and creating value for them, we will create value for our shareholders and employees. To achieve this, we need consistent and sustainable growth.
Application Closing Date: Tuesday, 21 January 2014

Read more »

Senior Project Officer, Job at GRM International- in Brisbane, Australia

Position title: More vacancies from:
Organization: GRM International
Country: Australia
City: Brisba ne, Australia
Office: GRM Brisbane

About the role
The Senior Project Officer (SPO) is responsible for supporting the planning, delivery and monitoring and evaluation of Africa Fellowships by Australian host organisations contracted under the DFAT funded Australia Awards in Africa initiative. The SPO will assist in preparing tender documentation and facilitate all facets of the tendering and contracting process. The SPO will also monitor and evaluate the performance of host organisations in accordance with established monitoring and evaluation processes and indicators. This is a full time role up to June 30, 2015.

Key Duties and responsibilities include
    Administration of tendering and contracting processes for Africa Fellowships
    Provide effective liaison with host organisations, government departments and other agencies as required, supporting the successful design, delivery and completion of Fellowships.
    Develop and apply a process of managing key contract dates and deliverables to ensure service level agreements are met.
    Develop risk management plans for Fellowship activities in response to identified risks and client expectations and ensure adherence to quality processes.
    Develop and manage quality and procedural manuals for Fellowship activities for inclusion in the Quality Assurance Manual (QAM) and ensure compliance with their requirements.
    Ensure all provider progress and program completion reports are of a high quality and submitted on time.
    Ensure that all data entered into database systems is of a high quality/accuracy and meets all of the program and stakeholder expectations.
    On-Award Pastoral Care Monitoring and Support.
    Quality processes, risk management and data integrity.

About You

Selection criteria

Essential:

    Relevant tertiary qualifications in business, project management or other related field
    Demonstrated experience in review, analysis and reporting of data and reports in a client focused environment
    Excellent demonstrated communication skills and experience of working effectively across cultures with a diversity of clients
    Demonstrated ability to build effective relationships with training providers
    Experience in project coordination or project management in a training or tertiary education environment
    Ability to work both independently and as part of a team
    Ability to multi-task and problem solve effectively
    Literacy in information technology, including experience of the Microsoft Office suite of applications
    Knowledge of and commitment to the principles of Equal Opportunity and Occupational Health and Safety

Highly Desirable:
    Experience of international education in the Australian context and/or time spent living and working internationally
    Experience in training/educational services procurement, including preparing tender documentation, contracts and related budget proposals specifically for DFAT-AusAID

About Us
Australia Awards (Africa) is a Department of Foreign Affairs and Trade -funded initiative designed: (i) to equip Africans with the skills and knowledge necessary to influence the economic and social development outcomes of their own countries; and (ii) to build the long-term capacity of African governments to progress towards their Millennium Development Goals.

Australia Awards provides a mix of Scholarships and Fellowships to Africans in the public, civil society and private sectors in targeted disciplines that support the home countries' developmental priorities.

Australia Awards is managed by GRM International on behalf of the Department of Foreign Affairs and Trade.

How to Apply
To apply please email your covering letter addressing the selection criteria and resume to Kristine.deleon@grminternational.com with the subject: SPO Brisbane - AA. Without the covering letter, your application will not be considered.

Applications closing date:  20th January 2014.

Read more »