Production Database Administrator- Job from Computershare Technology Services in Melb - Abbotsford

Position title: Production Database Administrator

Job Number: 911409

Work type: Full time Exempt

Location: Melb - Abbotsford

About the Employer
Computershare Technology Services have an opportunity for an experienced Production Database Administrator (DBA) to join our Global Shared Services Team at our Head Office in Abbotsford. Working alongside five other Production DBAs and reporting to the Team Leader, the Production DBA supports completed applications, assuring availability, optimising efficiency and promoting usability.
This is an interesting and varied role where you will be working on a broad range of databases, including some of the largest and fastest, whilst gaining exposure to latest technologies such as SQL 2014.  You will be given a high degree of ownership over your work whilst working as part of a close knit team.

The Key responsibilities include:

• Monitoring and maintaining optimal server health, allowing maximum throughput and minimal resource contention.
• Ensure SQL production environment is operating within all OLAs and SLAs
• Monitoring available disk space and planning for the future
• Managing security
• Monitoring all SQL agent jobs
• Reviewing and organising latest service packs, hot fixes and database upgrades
• Running scripts in production environments
• Installing SQL Server in a production environment
• Develop and test disaster recovery plan
• Develop and test backup and recovery plan to ensure RTOs and RPOs are met
• Troubleshoot availability/performance issues and perform remedial action

The Essential skills/experience:

• Solid experience working as a Production DBA
• Proficiency with SQLServer 2008R2/SQL 2012 and T-SQL
• Sound understanding of change management systems (preferably TFS/HP Service Manager)
• Troubleshooting experience
• Ability to clearly and concisely articulate requirements
• Strong documentation skills
• Strong time management skills
• Proven ability to work well in a team
• Strong investigative and problem-solving capabilities

The following skills/experience will be highly regarded:

• Knowledge of High Availability technologies and dispersed data centres
• Experience providing after hours emergency support
• Experience working in a high security environment
• Oracle/AIX support experience – the Role is 95% SQLServer and 5% Oracle

Flexibility is required as one in every five weeks you will be part of a 24 hour on-call and Sunday roster where you may be required to provide emergency support remotely or onsite and support afterhours deployments. You will therefore need to demonstrate the ability to work autonomously when required and independently investigate and resolve problems.

What we can offer tou.

• The opportunity to work for a large global corporation (over 14,000 employees) and one of Victoria's largest software houses
• The opportunity to work at the Global Headquarters of Computershare in Abbotsford
• A great working environment, based on the Yarra River in Abbotsford with easy access to parks and to many bicycle and walking paths
• Professional environment in an informal atmosphere with a Flat structure
• Growth within the team and the greater technology division
• Collaborative and supportive culture – Open planned site with no offices
• An on Site Gym and Cafe
• Close to Public Transport
• Access to laptop providing mobility and flexibility 

Computershare (ASX:CPU) is a global market leader in transfer agency and share registration, employee equity plans, proxy solicitation and stakeholder communications. We also specialise in corporate trust, mortgage, bankruptcy, class action, utility and tax voucher administration, and a range of other diversified financial and governance services.
Founded in 1978, Computershare is renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the world's leading organisations use us to streamline and maximise the value of relationships with their investors, employees, creditors and customers.
Computershare is represented in all major financial markets and has over 14,000 employees worldwide.
Computershare Technology Services, part of the world's largest share registry, provides global technology and infrastructure support for existing Computershare proprietary software together with a full range of development services for new products. We underpin Computershare's total service package through creative technology applications that are deployed at all stages of the financial market cycle.
At Computershare, our brand promises are: Certainty, Ingenuity and Advantage.
These promises complement the drivers of openness, honesty, pride and teamwork that we look for in all our employees, and are the drivers behind our commitment to service excellence.

For more information about the company, visit www.computershare.com
For further information about this role, please contact Thomas Koola on (03) 9415 5057 or to apply, please click on the 'Apply' button below and follow the application process.
Computershare may conduct a criminal background check on applicants subject to current legislation.
| CERTAINTY | INGENUITY | ADVANTAGE |

How to Apply for the Job

Please click here for more information and to apply

Application Closing date: 13 Dec 2013 11:55pm Aus. Eastern Standard Time

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Development Manager, Outbound Services , Job from Computershare Technology Services (CTS)

Position title: Development Manager, Outbound Services
Job Number: 909102
Work type: Full time
Location: Melb - Port Melbourne
 
About the Employer
Computershare Technology Services (CTS) is part of the world's largest share registry, providing global technology and infrastructure support for existing Computershare proprietary software together with a full range of development services for new products. We underpin Computershare's total service package through creative technology applications that are deployed at all stages of the financial market cycle.

We currently have a fantastic opportunity within the CTS team for an state based development Manager. Working in delivering key development services to the Client Communication Service's business. We are looking to recruit an experienced IT manager with "hands on" technical knowledge coupled with excellent people management, team development and project management skills.

This role includes managing around 30 employees within CTS. Your responsibilities would include but not be limited to supporting and tracking the progress of implementation engagements to ensure highest level of service delivery to client, managing day to day operation of the programming group which involves leading and coaching, supporting and developing Team Leaders and managing state based budgets. You will act as a main contact for technological opportunities and issues that arise and will therefore need to have excellent communication and leadership skills.

To be successful in the role you will have:
    Solid leadership experience in IT
    Budget and cost control experience
    Proven ability to collaborate among business units
    Experience in working in a fluid and dynamic environment
    Strong stakeholder management
    Experience with managing software development environment
    Experience with MS Server and software environments

Desirable:
    ITIL Service Management and SLA Framework
    Basic Unix Server Environment knowledge
    Project management certifications
    Driving change initiatives.
    Degree in IT

This is a unique opportunity where you would be a key player in achieving growth targets to drive the business forward.
For further information about this role, please contact Sabrina Ko or 02 8234 5014 or to apply, please click on the 'Apply' button below and follow the application process.

Computershare may conduct a criminal background check on applicants subject to current legislation.
| CERTAINTY | INGENUITY | ADVANTAGE |

How to apply for the Job 
Please click on this link for more information and to apply
Application Closing date: 14 Dec 2013 5:00pm Aus. Eastern Standard Time

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HR Business Partner - Fixed Term Contract, Job at Serviceworks in Melb - St Kilda Rd

Job title: HR Business Partner 

Job Number: 914239

Work type: Fixed Term Contract

Location: Melb - St Kilda Rd

About the Employer: 
 Serviceworks, a Computershare company, is a services business with approximately 500 staff. We're specialists in the delivery of high value services to Utilities organisations across Australia including Consulting, Solutions Development and Customer Management services.
Reporting to the Senior HR Business Partner and based at St Kilda Road, we are currently seeking an experienced generalist HR professional to join our team on a Contract basis. You will be one of three HR generalists supporting Serviceworks Group and will be part of the larger Computershare HR team.  This role will support our Operations business unit during a time of change, with a focus on our call centre/customer service Operational business. This role will require you to hit the ground running and provide a wide variety of HR support tasks.

The key responsibilities will be to:
•  partner with the business through building strong relationships and provide effective and timely HR advice and coaching;
•  provide guidance to managers in relation to policies, Awards and Agreement interpretation;
•  manage workplace investigations and grievances as required;
•  represent HR on the local Workplace Health & Safety site committee;
•  manage WorkCover cases as required;
•  assist with people projects including performance reviews and remuneration reviews
•  participate in organisational and resource planning as required;
•  complete HR administration and reporting as required;
•  provide guidance on policy and process management ; and
•  promote and communicate new HR initiatives and policies to team leaders and managers.

To be considered for this role you must have:
•  demonstrated generalist HR experience;
•  excellent customer service and relationship management skills;
•  proven experience and application of the Fair Work Act and National Employment Standards;
•  good understanding of Workplace Health and Safety (preferable)
•  ability to confidently influence and effectively coach managers in relation to people matters;
•  excellent verbal and written communication skills;
•  strong attention to detail and creative problem solving skills;
•  a high level of organisation and prioritisation skills in a flexible environment;
•  a mature approach, discretion and sound judgement;
•  high achievement orientation and continuous improvement philosophy;
•  ability to be resourceful, have a positive outlook and demonstrate initiative;
•  exposure to a call centre/customer service based organisation. (preferable)
If you are passionate about your HR career and are looking for an opportunity to work in a highly successful company, then this could be the role for you. 
If you would like to find out more about this role, please contact Anna Davies on (03) 9415 5069 or to apply please click on the 'apply now button' and follow the prompts.
Computershare may conduct a criminal background check on applicants subject to current legislation.

How to Apply for the Job 
Please click here for more information and to apply
Applications Closing date: 18 Dec 2013 5:00pm Aus. Eastern Standard Time

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Support Analyst - at Computershare Technology Services (CTS) in Melb - Abbotsford

Job title: Support Analyst
Job Number: 909666
Work type: Full time
Location: Melb - Abbotsford

About the Support Analyst position
An exciting opportunity awaits for an IT professional looking to take the next step in their career as a Support Analyst within the CTS Global Development team. Based in our global head office located in Yarra Falls, you will primarily focus on the ongoing support of numerous in house frameworks and 3rd party applications across a variety of technologies.

This role will appeal to Graduate Support Developers with 1-2 years experience looking to take the next step in their careers. In this permanent full time position, you will be part of a large global corporation with over 12,000 exployees world wide with extensive opportunity for career progression across Computershare.

Computershare Technology Services (CTS) provides global technology and infrastructure support for existing Computershare proprietary software together with a full range of development services for new products. We underpin Computershare's total service package through creative technology applications that are deployed at all stages of the financial market cycle.

Our CTS Global Development team provides a supportive work environment for an IT professional, enabling the successful candidate with the opportunity to extend their knowledge of various technological applications as well as the opportunity to be challenged in various projects. This opportunity not only provides extensive training and support, but also the opportunity for further career progression within Computershare.

Key responsibilities include but are not limited to:-
    Assisting in the analysis and troubleshooting of applications in both production and non-production environments.
    Resolving product issues via product development and client education.
    Developing tasks as required for various applications to assist in numerous business units.
    Performing analysis of requirement and design suitable solutions that are user friendly.
    Mentoring developers in the team on software practices, technical solutions.
    Make regular contributions to team support centre, product wikis and development documentation.

The suitable candidate will adopt the following:-
    Tertiary qualifications in Computer Science or a related discipline
    Good written and verbal communication skills (with emphasis on listening)
    Ability to liaise with stakeholders
    Experience working with C#/VB.net and web service development
    Thorough understanding of design patterns and industry trends
    SQL
    Visual Studio 2010,2008
    LINQ
    Web and Windows Development
    ASP.NET, JavaScript, AJax, JQuery
    Knowledge of Agile testing
    Experience with Ruby Scripting (desirable)
    Strong attention to detail
    Strong research skills, ability to quickly grasp new concepts

This support developer position ideally has 1-2 years experience in .Net development and will be expected to have basic knowledge of relevant areas in order to transition into the role quickly.

Computershare (ASX:CPU) is a global market leader in transfer agency and share registration, employee equity plans, proxy solicitation and stakeholder communications. We also specialise in corporate trust, mortgage, bankruptcy, class action, utility and tax voucher administration, and a range of other diversified financial and governance services.

Founded in 1978, Computershare is renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the world's leading organisations use us to streamline and maximise the value of relationships with their investors, employees, creditors and customers.

Computershare is represented in all major financial markets and has over 12,000 employees worldwide.

For further information regarding to the Support Developer role, please feel free to contact Mina Lim on 9415 5316.
How to apply for the Job
Please click on this link for more information and to apply for the Job
Only candidates with full working rights may apply (Permanent Residency/ Australian Citizens).
Application Closing date: 20 Dec 2013 5:00pm Aus. Eastern Standard Time

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Relationship Manager at Computershare Communication Services in Brisbane - West End

Job title: Relationship Manager
Job Number: 912643
Work type: Full time
Location: Brisbane - West End
 
About the empoyer
Computershare Communication Services' vision is to be recognised as the leading, innovative, global company offering digital document communications between organisations, their customers, shareholders and employees.  The services sold to the market include desktop publishing, graphic design, print management, electronic solutions, programming, laser printing, mail processing and mail lodgement.

Computershare Communication Services is a leading global provider of multi-channel communication solutions, delivering a variety of outsourced document fulfilment and electronic communication services to customers, shareholders and employees.

Based within the commercial sales team, the Relationship Manager is a key contact contributing to growth, retention and client satisfaction. This role is a great opportunity to utilise your ability to identify, develop and convert opportunities within each client organisation to grow your portfolio of client accounts. Reporting directly to the Sales Manager and working closely with internal stakeholders, you will demonstrate your ability to identify business needs and further develop opportunities to generate additional revenue to the business. Networking, presenting and attending client meetings and playing a key role in client functions are pivotal responsibilities and you will have a variety in an established portfolio of clients across financial services, government and extensive list of industries. Backed by a strong brand and a comprehensive series of services, this will be achieved through but not limited to:

    Understanding the communication requirements and future strategy of each client within the portfolio
    Completing a monthly analysis and regular client reviews
    Preparing and implementing strategy for the conversion of identified opportunities
    Development of a client specific Service Level Agreement
    Building strong interpersonal relationships across various teams
    By introducing an Client Services Coordinator and Business Analyst as part of the implementation team
    Growing the account and increasing clients spend
    Achieving levels of client satisfaction

As a team player, you will also be presenting across a variety of services using a consultative approach to solution selling in tandem with your peers.

Essential experience and skills to be considered for this role includes:
    Industry experience
    Budget responsibility for sales portfolio
    Sales portfolio management
    Strong interpersonal skills
    Evidence in promoting and working in a collaborative and cohesive environment
    Demonstrated experience in solution selling at a C-Level
    Demonstrated experience with Team Selling
    Strong presentation skills
    Highly developed communication skills
    Previous experience dealing at C-Level in the financial services sector

Desired criteria:
    Tertiary level qualification

In return you will be part of a great team and receive all the benefits of a Computershare employee including:

    Global career opportunities and development
    Study support for external courses
    A great variety of internal training courses
    Salary packaging
    Employee share plan participation (for full time permanent employees)
    Other employee benefits such as discount schemes
 
How to apply for the Job
Apply now by clicking on the link below or contact Sabrina Ko on 02 8234 5014 or sabrina.ko@computershare.com.au

Alternatively, visit our website www.computershare.com.au for more information.

Computershare may conduct a criminal background check on applicants subject to current legislation.
| CERTAINTY | INGENUITY | ADVANTAGE |
Apply here; Please click o this link for more information and to apply
Applications Closing date: 22 Dec 2013 11:55pm E. Australia Standard Time

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Web Application Support Analyst - at Computershare (ASX:CPU) in Melb - Abbotsford

Job title: Web Application Support Analyst
Job Number: 895192
Work type: Full time
Location: Melb - Abbotsford
Web Application Support Analyst
 
About the Position
We currently have a Web Application Support opportunity in the Global Web Applications team. This role is responsible for managing the global support bucket for the various web applications. A strong focus is placed on customer service and liaising with the development teams to resolve issues. based in our global head office in Abbotsford, this opportunity will enable to you be part of a large global company with over 12,000 employees world wide.
 
About  the employer
Computershare (ASX:CPU) is a global market leader in transfer agency and share registration, employee equity plans, proxy solicitation and stakeholder communications. We also specialise in corporate trust, mortgage, bankruptcy, class action, utility and tax voucher administration, and a range of other diversified financial and governance services.

Founded in 1978, Computershare is renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the world's leading organisations use us to streamline and maximise the value of relationships with their investors, employees, creditors and customers.

The key responsibilities include (but not limited to):    Managing the global support bucket
    Managing all technical issues/solutions
    Analysis and troubleshooting of applications and databases
    Escalation of complex technical issues
    Managing deployment tasks for Handover and Production environments
    Process & Knowledge improvements
    Documentation
    After hours (on-call) support

 To be successful in securing this role, you must have the following essential skills:
    Knowledge of Computershare products
    Communicates well both verbally and in writing
    Evidence of strong customer focus, having to liaise with many different parties to solve an issue
    Solid problem analysis and problem solving skills
    Broad understanding of web applications

Desired Skills:
    Experience of supporting web applications in the following environment:
        Windows Server 2003/2008
        HTML
    Experience in writing scripts and automation tasks
    Experience with software development methodologies and standards
    Strong understanding of technical environments and operating platforms (Windows Operating Systems)
    Knowledge of .Net languages

What we can offer you:
Computershare prides itself on offering a professional, team-oriented working environment that continues to grow in exciting and challenging industries around the globe. People with commitment and drive thrive within our high-performance and results-focussed culture. They are rewarded with opportunities for continuous personal development and the support necessary to achieve their goals and build rewarding careers.

    The opportunity to work for a large global corporation (over 12,000 employees) and one of Victoria's largest software houses
    The opportunity to work at the Global Headquarters of Computershare in Abbotsford
    A great working environment, based on the Yarra River in Abbotsford with easy access to parks and to many bicycle and walking paths
    Professional environment in an informal atmosphere with a Flat structure
    Growth within the team and the greater technology division
    Collaborative and supportive culture – Open planned site with no offices
    An on Site Gym and Cafe
    Close to Public Transport
    Access to laptop providing mobility and flexibility

For further information about this role, please contact Mina Lim on (03) 9415 5316 or to apply, please click on the 'Apply' button below and follow the application process.

Computershare may conduct a criminal background check on applicants subject to current legislation.
| CERTAINTY | INGENUITY | ADVANTAGE |


How to apply for this Job
Please click this link for more information and to apply for the Job
Application Closing date: 26 Dec 2013 5:00pm Aus. Eastern Standard Time

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Implementation Developer -Global Viewpoint, - Job form CTG in Sydney - CBD

Job title: Job title: Implementation Developer - Global Viewpoint
Job Number: 911525
Work type: Full time
Location: Sydney - CBD
About the Employer
CTG work closely with Computershare Communication Services (CCS), a leading global outsource technology provider of business process automation and multi-channel communication solutions.

A fantastic opportunity has become available for a quality driven and dedicated Configuration Specialist to join the Inbound Implementations team located in Carrington St, Sydney CBD.

The Implementations Team is responsible for client implementations of Global Viewpoint solutions on all current and legacy versions of the product. They will also perform functions such as Change Requests, migrations and upgrades.

The Configuration Specialist will configure and document the Global Viewpoint solutions based on consultation with the Global Viewpoint SME and detailed in the Implementation Configuration Specification.

We are seeking team members who are strong communicators, who have a proven ability to manage their time in a deadline driven and fast paced environment. They will be required to focus on given tasks and follow set procedures in order to meet project requirements and provide quality outcomes As a result, the ability to estimate and escalate their jobs as required to the Global Viewpoint SMEs will be amongst the key behaviours required for this role.

The typical work day for the Configuration Specialist will include configuration and development of client implementations, UAT and production deployment, trouble shooting, BAU production and support and investigating bugs and finding solutions. This role more importantly is focusing on following implementation configuration requirements and customising products to meet these requirements, as provided by the Global Viewpoint Implementation Consultant.

The Responsibilities include but are not limited to:
    Perform Global Viewpoint client implementations in line with the provided specification, if there are issues, gaps or alternative interpretations. Then seek advice from the assigned Global Viewpoint SME
    Co-ordinate with Global Viewpoint Implementation Consultants, CTG Business Analysts and Programmers, and client development and implementation teams as necessary to ensure that the complete and working solution is provided to the client
    Provide technical support to the Application Support and CTG teams for the diagnostics of production incidents, bugs and general ad-hoc support requests
    Stay up to date with new development in the core product, and provide feedback to the Global Viewpoint SMEs as to the suitability of the product to meet the clients' requirements
    Complete timesheets accurately and in a timely fashion within accordance with guidance set for timesheet codes, and maintain assigned work items ensuring sufficient information is recorded for future reference and estimations and progress figures are updated on a regular basis

To be considered for this role, you must have:
    Recent work experience applying Web Technologies (HTML, CCS, XML, Web Services, XSLT, IIS etc…)
    Recent work experience with SQL including SQL Server, PL/SQL, SSIS, SSRS
    Strong business communications skills applied within a corporate environment
    Support experience and an understanding of deployment procedures

The following skills and experience will be highly regarded:
    Experience using Global Viewpoint or an equivalent ECM Knowledge or experience,
    .NET Software Development
    Australian Government recognised Tertiary qualification in IT

For more information relating to this position, please contact Sabrina Ko on 02 8234 5014 or to apply click on the apply button and follow the application process.

Computershare may conduct a criminal background check on applicants subject to current legislation.
| CERTAINTY | INGENUITY | ADVANTAGE |
 
How to apply for the Job
Please click on this link for more information and to apply
Applications Closing date: 27 Dec 2013 5:00pm Aus. Eastern Standard Time

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Test Lead - at Computershare Technology Services Job from Melb - Port Melbourne in Australia

Job title: Test Lead

Job Number: 909101

Work type: Full time

Location: Melb - Port Melbourne

 

About the Orgarnisation

Computershare Technology Services, part of the world's largest share registry, provides global technology and infrastructure support for existing Computershare proprietary software together with a full range of development services for new products. We underpin Computershare's total service package through creative technology applications that are deployed at all stages of the financial market cycle.
An opportunity exists for a Test Lead to join the Computershare Technology Services' Communication Services team at the Port Melbourne office. The Test Lead is required to assume responsibility for all phases of testing and the management of the testing activities within a development project.

About The Position.
This is an interesting and challenging role which will see you responsible for:

• Prepare Overall and Test Plan.
• Contribute to a detailed test schedule
• Test status reports
• Prioritisation and allocation of testing tasks
• Liaising with stakeholders ensuring the testing for projects progresses smoothly
• Production and approval of all testing deliverables and achievement of testing milestones during the project

About The Candidate.
The successful candidate will have the following skills and attributes:

• Test management of projects involving multiple testing phases
• Scheduling and estimating efforts for all test activities
• Understanding and management of the defect management process
• Managing and reporting of test phases/activities
• Strong leadership and people management skills coupled with skills in communicating
• Planning / Preparation and Execution of test cases
• Creates and maintains traceability matrix
• Experienced in managing a small team of testers
• Strong defect management experience
• Management of System / Integration Test phases
• Experience in developing Test Plans
• Sound application of Microsoft and HP software development tools (Microsoft Team Foundation Server; MTM and HP Quality Centre)
• Strong communicator in both formal and informal settings
• Ability to work with other teams to resolve / troubleshoot system/application issues
• Structured, methodical approach to problem solving
• Ability to work autonomously and be self-motivated

The Following are advantageous:

• Experience in Test Strategy development
• Good knowledge of project management disciplines
• Knowledge of Financial Systems concepts and workflow
• ISTQB Certification
• Exposure to non-functional test phases

Computershare (ASX:CPU) is a global market leader in transfer agency and share registration, employee equity plans, proxy solicitation and stakeholder communications. We also specialise in corporate trust, mortgage, bankruptcy, class action, utility and tax voucher administration, and a range of other diversified financial and governance services.
Founded in 1978, Computershare is renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the world's leading organisations use us to streamline and maximise the value of relationships with their investors, employees, creditors and customers.
Computershare is represented in all major financial markets and has over 14,000 employees worldwide.
At Computershare, our brand promises are: Certainty, Ingenuity and Advantage.
These promises complement the drivers of openness, honesty, pride and teamwork that we look for in all our employees, and are the drivers behind our commitment to service excellence.
For more information about the company, visit www.computershare.com
For further information about this role, please contact Thomas Koola on (03) 9415 5057 or to apply, please click on the 'Apply' button below and follow the application process.
Computershare may conduct a criminal background check on applicants subject to current legislation
| CERTAINTY | INGENUITY | ADVANTAGE |

How to Apply for this Job
Please follow this link for more info and to apply for the Job: 
 The Job was Advertised on: 5 Dec 2013 Aus. Eastern Standard Time
Applications Closing date: 31 Dec 2013 11:55pm Aus. Eastern Standard Time

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Senior Solutions Consultant- job at Sydney - CBD Australia

Job title: Senior Solutions Consultant

Job Number: 912264

Work type: Full time

Location:Sydney - CBD

About Senior Solutions Consultant position
Based in Sydney CBD, we have an opportunity for a Senior Solutions Consultant to join our Computershare Communication Services (CCS) business, providing pre-sales and technical support to our sales team. The Senior Solutions Consultant achieves this by designing, articulating and pricing bid-winning business process automation solutions from a suite of solution offerings. Solutions include accounts payable and receivable automation, case management automation (processing loan, claim or financial product applications), outsourced digital mailroom solutions, content management, and multi-channel communications. This is a consultancy role that requires a mix of sales and technical skills and a thorough understanding of the communication industry.

Key Responsibilities Include (but are not limited to):

• Influencing the outcome of sales proposals through the design and the articulation (i.e. verbal, presentations and written responses) of customer specific solutions.
• Complete financial models and price strategically such that revenue and profit are maximised by understanding the cost base of our customer's business, competitor pricing, and the value our solution delivers.
• Become a trusted advisor to internal and external customers, demonstrating innovation and differentiating Computershare's business process automation capabilities.
• Contribute to the collection, documentation and analysis of business requirements and implementation decisions.
• Provide leadership and direction to technical teams implementing the solutions to ensure the delivered outcome meets customer requirements and expectations.

To be considered for this role you must have:

• A strong technical understanding of business process automation solutions 
• A thorough understanding of the communications industry
• A strong track record of applying solutions that meet customers' needs
• Strong communication and presentation skills  with the ability to make complex issues easy to understand and to articulate solution benefits
• Strong financial, presentation and written capabilities to contribute to pricing and sales proposals
• Demonstrated success building strong relationships with a range of different stakeholders with varying degrees of experience, capability and seniority
• Strong project management skills with demonstrated ability to plan, manage and provide strategic direction and leadership for large and complex projects
• Proven ability to understand different customers in order to uncover their business needs and drivers.

Computershare Communication Services
Computershare Communication Services Pty Limited (entity of Computershare Limited ASX: CPU) is a leading global outsource technology provider of business process automation and multi-channel communication solutions. The world's leading organisations depend on the Communication Services' business to help transform their business processes by assisting them to capture, organise and publish business critical documents. Computershare is a 'behind the scenes' organisation, yet plays a pivotal role in managing and delivering services for clients, of which there are over 10,000 globally. To do that efficiently, Computershare relies on outstanding people, trusted technology and a robust global structure to assist clients in responding to everyday activities.
For a confidential discussion about this role please contact Sabrina Ko on (02) 8234 5014 or to apply please click on the 'apply now button' and follow the prompts.
Computershare may conduct a criminal background check on applicants subject to current legislation.
| CERTAINTY | INGENUITY | ADVANTAGE |
How to apply for the Job
Please follow this link for more information and to apply: http://careers.computershare.com/jobDetails.asp?sJobIDs=912264&lWorkTypeID=&lLocationID=5370%2C5371%2C5372%2C5373%2C5374%2C5375%2C5376%2C5377%2C7167%2C8368%2C8369&lCategoryID=&stp=AW&sLanguage=en

Advertised: 6 Dec 2013 Aus. Eastern Standard Time

Closing date: 3 Jan 2014 5:00pm Aus. Eastern Standard Time

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Developer : IT Job at Melb - Port Melbourne in Australia

Job title: Developer/ Job Number: 913123

The Work type: Full time

Job Location: Melb - Port Melbourne

 

Brief Overview of the position

• The opportunity to work for a large global corporation (over 12,000 employees) and the opportunity for career progression
• Permanent Full-time opportunity within the creative Computershare Technology Services Global Team at Port Melbourne
• Excellent professional development opportunities

We are currently looking to extend our current development team within Computershare Communication Services with three additional developers to join our innovative Port Melbourne site. This permanent full-time opportunity will allow you to combine your interests in both programming as well as client interaction.

Brief Job Background
Computershare (ASX:CPU) is a global market leader in transfer agency and share registration, employee equity plans, proxy solicitation and stakeholder communications. We also specialise in corporate trust, mortgage, bankruptcy, class action, utility and tax voucher administration, and a range of other diversified financial and governance services.
Founded in 1978, Computershare is renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the world's leading organisations use us to streamline and maximise the value of relationships with their investors, employees, creditors and customers.

Key Duties and Responsibilities

• Analyse solutions, manipulate and render client data to produce output for various media and communication channels, including hard copy and electronic communications.
• Providing maintenance and support in a fast paced, dynamic environment and the delivery of solution.
• May be required to do rostered after hour support, peer reviewing and job estimating.

The Qualifications and Skills required

• University degree in Information Technology, Information Systems, Computer Science and/or related discipline.
• Programming experience essential (1-2 years), preferably in Perl, C is well regarded
• Possess and display a positive, flexible, enthusiastic attitude and strong work ethic, be self-motivated, proactive and a capable of working in a team or independently.
• Strong technical skills, with an analytical and systematic approach to solving problems.
• High level of written and verbal communication skills (essential).
• Possess the ability to work well under pressure, maintaining professionalism and a focus on quality.
• Customer Focused attitude.

For further information about this role, please contact Mina Lim on (03) 9415 5316 or to apply, please click on the 'Apply' button below and follow the application process.
Computershare may conduct a criminal background check on applicants subject to current legislation. 

 CERTAINTY | INGENUITY | ADVANTAGE |
 How to Apply for the Job: 
 Please follow the link to apply for this Job: http://careers.computershare.com/jobDetails.asp?sJobIDs=913123&lWorkTypeID=&lLocationID=5370%2C5371%2C5372%2C5373%2C5374%2C5375%2C5376%2C5377%2C7167%2C8368%2C8369&lCategoryID=&stp=AW&sLanguage=en
Closing date: 10 Jan 2014 5:00pm Aus. Eastern Standard Time 

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