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Wednesday, December 11, 2013
Job title: HR Business Partner
About the Employer:
Serviceworks, a Computershare company, is a services business with approximately 500 staff. We're specialists in the delivery of high value services to Utilities organisations across Australia including Consulting, Solutions Development and Customer Management services.
Reporting to the Senior HR Business Partner and based at St Kilda Road, we are currently seeking an experienced generalist HR professional to join our team on a Contract basis. You will be one of three HR generalists supporting Serviceworks Group and will be part of the larger Computershare HR team. This role will support our Operations business unit during a time of change, with a focus on our call centre/customer service Operational business. This role will require you to hit the ground running and provide a wide variety of HR support tasks.
The key responsibilities will be to:
• partner with the business through building strong relationships and provide effective and timely HR advice and coaching;
• provide guidance to managers in relation to policies, Awards and Agreement interpretation;
• manage workplace investigations and grievances as required;
• represent HR on the local Workplace Health & Safety site committee;
• manage WorkCover cases as required;
• assist with people projects including performance reviews and remuneration reviews
• participate in organisational and resource planning as required;
• complete HR administration and reporting as required;
• provide guidance on policy and process management ; and
• promote and communicate new HR initiatives and policies to team leaders and managers.
To be considered for this role you must have:
• demonstrated generalist HR experience;
• excellent customer service and relationship management skills;
• proven experience and application of the Fair Work Act and National Employment Standards;
• good understanding of Workplace Health and Safety (preferable)
• ability to confidently influence and effectively coach managers in relation to people matters;
• excellent verbal and written communication skills;
• strong attention to detail and creative problem solving skills;
• a high level of organisation and prioritisation skills in a flexible environment;
• a mature approach, discretion and sound judgement;
• high achievement orientation and continuous improvement philosophy;
• ability to be resourceful, have a positive outlook and demonstrate initiative;
• exposure to a call centre/customer service based organisation. (preferable)
If you are passionate about your HR career and are looking for an opportunity to work in a highly successful company, then this could be the role for you.
If you would like to find out more about this role, please contact Anna Davies on (03) 9415 5069 or to apply please click on the 'apply now button' and follow the prompts.
Computershare may conduct a criminal background check on applicants subject to current legislation.
How to Apply for the Job
Please click here for more information and to apply
Applications Closing date: 18 Dec 2013 5:00pm Aus. Eastern Standard Time
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Posted in: Business Jobs,Human Resource Jobs