Relationship Manager at Computershare Communication Services in Brisbane - West End

Job title: Relationship Manager
Job Number: 912643
Work type: Full time
Location: Brisbane - West End
 
About the empoyer
Computershare Communication Services' vision is to be recognised as the leading, innovative, global company offering digital document communications between organisations, their customers, shareholders and employees.  The services sold to the market include desktop publishing, graphic design, print management, electronic solutions, programming, laser printing, mail processing and mail lodgement.

Computershare Communication Services is a leading global provider of multi-channel communication solutions, delivering a variety of outsourced document fulfilment and electronic communication services to customers, shareholders and employees.

Based within the commercial sales team, the Relationship Manager is a key contact contributing to growth, retention and client satisfaction. This role is a great opportunity to utilise your ability to identify, develop and convert opportunities within each client organisation to grow your portfolio of client accounts. Reporting directly to the Sales Manager and working closely with internal stakeholders, you will demonstrate your ability to identify business needs and further develop opportunities to generate additional revenue to the business. Networking, presenting and attending client meetings and playing a key role in client functions are pivotal responsibilities and you will have a variety in an established portfolio of clients across financial services, government and extensive list of industries. Backed by a strong brand and a comprehensive series of services, this will be achieved through but not limited to:

    Understanding the communication requirements and future strategy of each client within the portfolio
    Completing a monthly analysis and regular client reviews
    Preparing and implementing strategy for the conversion of identified opportunities
    Development of a client specific Service Level Agreement
    Building strong interpersonal relationships across various teams
    By introducing an Client Services Coordinator and Business Analyst as part of the implementation team
    Growing the account and increasing clients spend
    Achieving levels of client satisfaction

As a team player, you will also be presenting across a variety of services using a consultative approach to solution selling in tandem with your peers.

Essential experience and skills to be considered for this role includes:
    Industry experience
    Budget responsibility for sales portfolio
    Sales portfolio management
    Strong interpersonal skills
    Evidence in promoting and working in a collaborative and cohesive environment
    Demonstrated experience in solution selling at a C-Level
    Demonstrated experience with Team Selling
    Strong presentation skills
    Highly developed communication skills
    Previous experience dealing at C-Level in the financial services sector

Desired criteria:
    Tertiary level qualification

In return you will be part of a great team and receive all the benefits of a Computershare employee including:

    Global career opportunities and development
    Study support for external courses
    A great variety of internal training courses
    Salary packaging
    Employee share plan participation (for full time permanent employees)
    Other employee benefits such as discount schemes
 
How to apply for the Job
Apply now by clicking on the link below or contact Sabrina Ko on 02 8234 5014 or sabrina.ko@computershare.com.au

Alternatively, visit our website www.computershare.com.au for more information.

Computershare may conduct a criminal background check on applicants subject to current legislation.
| CERTAINTY | INGENUITY | ADVANTAGE |
Apply here; Please click o this link for more information and to apply
Applications Closing date: 22 Dec 2013 11:55pm E. Australia Standard Time
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Posted in: Management Jobs