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Monday, March 03, 2014
Job no: 569784
Work type: Full time
Location: VIC - Metro
Categories: Central Operations, Supply Chain
At Coles, we're passionate about creating the best customer experience and we're always on the lookout for people who share our passion. This is a unique opportunity to join some of the greatest minds in global retail.
Coles Online are now looking for a National Customer Delivery Manager to join the business based at the Store Support Centre in Tooronga.
As National Customer Delivery Manager you will be responsible for a $55m transport budget whilst being accountable for safety & compliance of all transport equipment and operating processes across 300+ delivery vehicles that drive over 18 million kilometres per annum across Australia. You will be accountable for resource planning & scheduling for Coles Online orders, providing strategic direction and team leadership to the Customer Delivery management team and will visit stores nationally to ensure adherence and compliance to policy and procedures. Working with the wider Coles Online team - marketing, merchandise, finance, customer experience, B2B and commercial - to ensure that customer needs are met in the most efficient and cost effective manner will also be a large part of your role.
To be successful in this position you will have extensive knowledge of transport operations, be highly developed in planning and have experience with transportation software. An understanding of Supermarket policies and standards will be important as will having a thorough understanding and demonstration of OH&S and issues associated with traffic management. You will be experienced in building teams, implementing solutions and ideally have a minimum ten years in a senior operations leadership role. Strong financial & business acumen, outstanding interpersonal skills and highly developed negotiating skills will see you succeed in this challenging but rewarding role.
If you can see a bright future for yourself with one of Australia's most iconic brands, then we'd love to hear from you.
This role is eligible for the Team Member Referral Program.
At Coles, we aim to ensure our team represents the community we serve, embracing the richness of Australia's diverse population.
Note: Existing Coles Group Limited employees
We encourage you to advise your Line Manager of your application for this position.
In accordance with Company Policy it is expected that all Coles Group full time applicants will have occupied their current position for 12 months or more to be eligible to apply.
*LI-1
Apply Online at Coles
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Posted in: Business Jobs,Management Jobs